Withdrawal and consequences - revocation
You may cancel your contract within 14 days without giving reasons in writing (e. g. letter, fax, e-mail) or - if you submitted the item before the deadline - by returning the item. The time limit begins after receipt of this notification in writing.
To maintain the revocation period it is sufficient to send the revocation or item. The revocation must be sent to:
Große Annenstraße 93
Fax: ++ 49-3 22-26 40 49 11
In the case of an effective revocation, the mutually received services and any benefits (e. g. interest) have to be refunded. If you can return to us the service received not at all or only in part or only in impaired condition, you shall provide a replacement of the value. With the release of items this does not apply if the impairment is only due to a legitimate testing, as might be possible p. e. in a retail store. In addition, you can avoid the obligation to pay compensation for any impairment caused by intended use of the item if you refrain from putting the item to use as your property and from everything that could reduce its value.
You shall bear the cost of return if the delivered item correspond to those that were ordered and if the price of the item to be returned is not exceeding 40 euros or if you in the case of a higher price of the item at the time of the revocation you have not yet performed the compensation or a contractually agreed partial payment. Otherwise, the return is free of charge. Transportable items are to be returned at our expense and risk. Non-transportable items will be picked up.
Obligations to reimburse payments must be met within 30 days. The time limit begins for you when you send your revocation or the items, for us, with their reception.
Exclusion of revocation
The right of revocation does not apply to distance contracts for the delivery of goods that are produced according to customer specifications or clearly tailored to personal needs or which are due to their condition not suitable for return or which deteriorate quickly or whose expiration date has passed.